Status updates | VNAV Cloud Incidents and maintenance reported on status page for VNAV Cloud https://status.vnavcloud.com/en https://d1lppblt9t2x15.cloudfront.net/logos/d2d6bdf17faf1e0c3bea2d94b3bdf616.png Status updates | VNAV Cloud https://status.vnavcloud.com/en en Webmail temporarily not working https://status.vnavcloud.com/en/incident/920192 Sat, 13 Jun 2026 23:17:00 -0000 https://status.vnavcloud.com/en/incident/920192#c3143b893c230215687fe2f129d8873d5d19dc340d6978a2d7c48a46fa5d1a1e Incident The issue has been found and fixed, our webmail is operable again via mail.vnav.cloud. Webmail temporarily not working https://status.vnavcloud.com/en/incident/920192 Wed, 10 Jun 2026 19:17:00 -0000 https://status.vnavcloud.com/en/incident/920192#9a8ab8e1525d44937851a99f6880f2028bce96db278e36ec9f7b214eef98fccb Incident Due to a technical issue, our webmail is currently unavailable. However, VNAV-hosted email addresses can still be used through an external mail client. Connection Details Username: your email address (e.g. example@vnav.nl) Password: your normal webmail password POP Service Address: mail.vnav.cloud Port: 110 / 995 IMAP Service Address: mail.vnav.cloud Port: 143 / 993 SMTP Service Address: mail.vnav.cloud Port: 25 / 465 / 587 We are currently working on a fix and appreciate your patience. EU2 Downtime https://status.vnavcloud.com/en/incident/853610 Fri, 20 Mar 2026 14:31:00 -0000 https://status.vnavcloud.com/en/incident/853610#27ed6eaf87fe189837e4060505e219ce2f2c8a6c98d370ae8d730b20c45e77a2 Incident EU2 is back online EU2 Downtime https://status.vnavcloud.com/en/incident/853610 Fri, 20 Mar 2026 13:48:00 -0000 https://status.vnavcloud.com/en/incident/853610#650ea2b24de683a5c925a056c5ecde0138ce9f9441b986730945ca4b23544170 Incident The issue is being handled by the supplier, we are unsure how long the downtime will last. EU2 Downtime https://status.vnavcloud.com/en/incident/853610 Fri, 20 Mar 2026 13:04:00 -0000 https://status.vnavcloud.com/en/incident/853610#1cc867f4a11e1324478953b47c70982b41efd84d769fb61ecf30815c04daa1e7 Incident EU2 is currently facing downtime, this is due to a disruption on supplier end. We are working on a solution. Short Dowtime https://status.vnavcloud.com/en/incident/853168 Wed, 18 Mar 2026 21:20:00 -0000 https://status.vnavcloud.com/en/incident/853168#79487a262d62c38def3a7f0a3e8007fa694b8d454ed926acc1884d8a8c6403d4 Incident We had some downtime this morning, this had some affect on EU1 and EU2. The downtime only lasted a few minutes. Maintenance: Regular scheduled maintenance EU2 https://status.vnavcloud.com/en/maintenance/848804 Fri, 13 Mar 2026 22:37:07 -0000 https://status.vnavcloud.com/en/incident/848804#17b77ae25327c51deeef5c0e0e40f696bf07b5cfb04800838e37069226fca5bc Maintenance Sunday the 15th of March, between 01:00 and 01:59 Amsterdam time (CET), we will perform regular scheduled maintenance. This should cause only a brief moment of downtime. Thank you for your understanding. Team VNAV Cloud. EU1 and EU2 Short Service degradation https://status.vnavcloud.com/en/incident/831462 Mon, 23 Feb 2026 16:12:00 -0000 https://status.vnavcloud.com/en/incident/831462#b4cdffca2ef8011c3d4b9ccbf1c9de9f0a91a59ae6683ceed67ffecfb708cd6a Incident Short downtime/degradation occured on EU1 and EU2. The degradation lasted only a few minutes for EU1, and around 20 minutes in total for EU2. We are investigating the issue, and are considering moving EU2 due to repeated failure at our current supplier for EU2. We are really sorry for the inconvenience. EU2 disruptions https://status.vnavcloud.com/en/incident/827452 Tue, 17 Feb 2026 17:00:00 -0000 https://status.vnavcloud.com/en/incident/827452#d53bc3233646a964807763ddb63756a8c88f7bb6f16d8ba8227a35482d9a1325 Incident On february 17th, we faced disruptions on our game panel and services hosted on EU2. EU2 services could not be changed, moved, or started/stopped. The problem occured because of downtime on the supplier end, we were able to recover the panel fairly quickly. We are investigating the incident further. EU2 disruption on supplier end https://status.vnavcloud.com/en/incident/827454 Sat, 07 Feb 2026 10:34:00 -0000 https://status.vnavcloud.com/en/incident/827454#7be68d4d1070b644f6168c9ddd05af0f019e96b57867953208d138305991934e Incident Temporary downtime node EU2 due to outage on supplier end. The downtime lasted about 3 hours and 15 minutes, paying customers may be eligible for a compensation. Maintenance: Maintenance on DNS Infrastructure https://status.vnavcloud.com/en/maintenance/819402 Thu, 05 Feb 2026 19:27:33 -0000 https://status.vnavcloud.com/en/incident/819402#c39f91babaadc9f491c6bd12934e9d794e78ac8f5d3351f1f33fcddb8af95326 Maintenance Some sites managed by VNAV Cloud might be temporarily unavailable due to maintenance on our infrastructure on friday 06-02-2026 between 23:00 and 23:59 Amsterdam time. Possible downtime should be no longer than 30 minutes.